Question 1

How much does transportation cost?

Accepted Answer

Our pricing is competitive and designed to be affordable for patients and families. Contact us for a consultation and personalized pricing information based on your transportation needs. We offer monthly flat rate packages with options of paying monthly or biweekly. Major credit and debit cards accepted.Phone: (984) 218-9687Email: www.info@renalrides.com

Question 2

How do I schedule services?

Accepted Answer

You can schedule with us by calling during our inquiry hours 8:00am - 4:00pm, Monday - Friday.

Question 3

What are your hours of operation?

Accepted Answer

Transportation ServicesMonday through Saturday5:30 AM to 6:00 PMPhone Inquiries & SchedulingMonday through Friday8:00 AM to 4:00 PM

Question 4

Can a family member book transportation on behalf of a patient?

Accepted Answer

Yes. Family members, caregivers, and dialysis facilities may contact us to discuss transportation options and arrange services for a patient.

Question 5

How far in advance should I schedule my transportation?

Accepted Answer

We recommend scheduling 7 days before your appointment to ensure availability, especially for recurring transportation services.

Question 6

Does Renal Rides contract directly with dialyisis facilities?

Accepted Answer

Yes. Representatives from facilities can contact us during inquiry hours.